The Greater Burlington YMCA provides a diverse organization of people of all ages joined together by a shared commitment to nurturing the potential of youth, healthy living and fostering a sense of social responsibility. As a Y employee, you’ll be inspired to make a difference each day in a position that matters. With a strong mission and core values, we offer a cause you can participate in.
Join the Y team today!
We are currently seeking full-time and part-time Member Engagement Associates to work closely with our members in servicing memberships, building relationships and creating an inviting and safe atmosphere. Our Member Engagement Associates are friendly, outgoing and provide exceptional service to ensure every person who comes to the Y community feels welcomed and safe.
In this role, you will greet members, program participants, visitors and partners, check members into the facility, sell new memberships, manage existing memberships, and be familiar with onsite programs and classes in order to answer questions, address questions, comments or concerns as well as some administrative duties.
The ideal candidate will demonstrate the Y's Core Values of Caring, Honesty, Respect and Responsibility and be available up to 40 hours per week. Shifts may include opening shifts beginning at 5:00 am in the morning, day time, or evening shifts up to closing at 9:00 or 10:00 pm. This position may require weekdays or weekends to accommodate all hours our Y is open to the public.
Candidates who are interested in a part-time position as a Member Engagement Associate may also apply.
Part-time employees may work 15-20 hours per week in this role.
Requirements:
- Provide excellent service to Y members, program participants, community and staff.
- Ability to problem solve efficiently and effectively to ensure a timely resolution.
- A comfort in conflict resolution in-person.
- Must be reliable, dependable and flexible.
- Familiarity with database management.
- Basic cash handling skills.
- Demonstrate Y Character Values: Caring, Honesty, Respect, and Responsibility
Benefits & Perks
- Individual membership for part-time staff, along with member program discounts, camps, events and classes.
- Retirement Savings Plan and Pension Eligibility
- National Training with Y of the USA
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
The Greater Burlington YMCA is an inclusive, nonprofit organization joined together by a shared commitment to nurture the potential of kids, promote healthy living, and foster a sense of social responsibility. Strengthening community is our cause.
Together we work to ensure that everyone, regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, income, race, sex, or sexual orientation has the opportunity to reach their full potential. We value an environment that fosters dignity, respect, fairness, and appreciation for all aspects and dimensions of diversity.
